Network Outage (Reported)
  • Priority - Critical
  • Affecting Other -
  • We are experiencing intermittent network connectivity at our data centre.

    The following servers have been affected:

    pl-sql2.hkdns.co.za
    cp-5.hkdns.co.za

    Our engineers are currently investigating and should have the matter resolved shortly.

  • Date - 07/10/2021 15:06
  • Last Updated - 07/10/2021 15:20
Notice: Expiration of LetsEncrypt Root CA X3 Certificate (Reported)
  • Priority - Low
  • Affecting System - Letsencrypt SSLs
  • Letsencrypt have removed support for DST Root CA X3 Certificate. This unfortunately causes issues with some older devices and some other devices using the older SSL root cert. Please regenerate the SSL certificate via your control panel if you find this to be the cause. This is happening on many platforms as per Plesk and cPanel. They have provided links to fix the issue. We have hence updated as they stated to change to cPanel SSLs rather than Letsencrypt for cPanel Servers. However for Plesk it needs to be done manually. Links to the issue is described on their posts below on the following links:

     

    LetsEncrypt:

    https://letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/

     

    Plesk:

    https://support.plesk.com/hc/en-us/articles/4407400262674

     

    cPanel:

    https://support.cpanel.net/hc/en-us/articles/4409770365335

     

  • Date - 01/10/2021 07:41
  • Last Updated - 01/10/2021 07:43

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
[ZA] cp-1 / cPanel PHP Info
[ZA] cp-10 / cPanel PHP Info
[ZA] cp-11 / cPanel PHP Info
[ZA] cp-12 / cPanel PHP Info
[ZA] cp-13 / cPanel PHP Info
[ZA] cp-14 / cPanel PHP Info
[ZA] cp-15 / cPanel PHP Info
[ZA] cp-2 / cPanel PHP Info
[ZA] cp-3 / cPanel PHP Info
[ZA] cp-4 / cPanel PHP Info
[ZA] cp-5 / cPanel PHP Info
[ZA] cp-6 / cPanel PHP Info
[ZA] cp-7/ cPanel PHP Info
[ZA] cp-8 / cPanel PHP Info
[ZA] cp-9 / cPanel PHP Info
[ZA] pl-1 / Plesk PHP Info
[ZA] pl-2/ Plesk PHP Info
[ZA] pl-3 / Plesk PHP Info
[ZA] pl-4/ Plesk PHP Info